Customer Service: +1 (937) 720-0039 (Landline)
Customer Service Email: CustomerService@LifelinePetSupplies.com
Phone Hours: Monday thru Friday 9 am to 5 pm EST
Chat Hours: Monday through Friday 9 am to 5 pm EST
Website Ordering: 24 hours daily, 7 days a week, 365 days a year
After Hours Support:
- You may create a support ticket after hours by clicking the "Chat/Support Ticket" icon in the bottom right-hand side of our website
- Please choose the appropriate department and someone will get back to you as soon as possible.
- Please note that all technical support including troubleshooting issues, setup or using a product, etc is handled via email
- We may need to send links to videos, pdf's, and other information.
- Please, first check the product page (where the item was purchased) and scroll down to the tab labeled "Manuals & Instructions" and "Video" tab.
- You may also check the Learning Center for the information you are looking for
- For these reasons, it is best to communicate technical support to help via email only. Our technical support email is TechnicalSupport@LifelinePetSupplies.com
To schedule a call with technical support please choose an available time slot below
Holiday Shipping Schedule: https://lifelinepetsupplies.com/customer-service/#answer4
Please use the support ticket system (bottom right-hand corner of our website) or Email Us After Business Hours or use the form below to submit a support ticket