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Terms and Conditions

Shipping and Delivery

As stated on our website, there is No Weekend Service for our Second or Next Day delivery options.

An overnight order placed on Friday before our 2:00 pm EST cutoff time will ship, however, it would not be delivered until the next business day which would be Monday unless that day is a holiday.

An order placed on Friday after our 2:00 pm EST cutoff time will not ship out and will not arrive at the shipper until the following business day which is generally Monday unless Monday falls on a holiday.

Our business days are Monday through Friday.

Any FedEx 2nd day orders placed after the 2:00 pm EST cutoff time on Wednesday are automatically considered a Thursday order.

The order will ship on Thursday, however, Friday is the first business day in transit and Monday would be considered the 2nd day of delivery as FedEx Express does not consider Saturday in the delivery time as it is not considered a business day.

We will not refund orders for customers who misunderstand the delivery times or overlook this at checkout. Thank you.

Products that ship directly from the manufacturer or supplier such as Rcom products, Liquid Gold Products, MagnaBox Whelping Products, Vet Bedding, and Liquid Gold may have additional processing and/or shipping times as they ship from different destinations.

The processing and estimated ship dates are noted on the catalog page, product page, and under the product information in the shopping cart.

Quick Shipping! Orders placed by 2:00 pm EST (Eastern Standard Time) usually ship out within 1 business day Monday through Friday - Unless an item is on backorder or is shipped directly from the manufacturer

Backorder items will ship at a later date (we try to list the date the item will be back in stock which is generally within 7 days)

Orders Placed after 2:00 pm EST (Eastern Standard Time) on Friday, Saturday, & Sunday: Ship Monday or the following business day if Monday is a Holiday

Packages are delivered during regular business days (Monday - Friday). USPS or FedEx will deliver on Saturday to most areas - Excludes FedEx Express Shipments see next line

(FedEx Express DOES NOT count Saturday as a delivery day i.e. FedEx Priority Overnight, Standard Overnight and 2nd Day)

Saturday, Sunday, and Holidays are not business days and do not count in the delivery time. If an overnight order is placed after cutoff time it will not ship until the next business day. We DO NOT offer Saturday overnight delivery!

Please Note: If you choose a UPS Next Day Air option after our business hours Thursday or prior to 2:00 pm EST on Friday it will ship out Friday. However, it will not arrive until Monday as weekends are not counted as business days.

We DO NOT offer a UPS Next Day Air Saturday option as it is not available in all areas and we do not receive discounted rates for this service.

Items shipped directly from the manufacturer may take up to 7-10 business days for delivery.

In cases of inclement or severe weather please allow for additional delivery time.

Listing incorrect buying or shipping addresses including typos may delay your order. Please make sure to list your full and correct buying/shipping address at checkout

There is no weekend service for our Second or Next Day delivery options. Therefore, an order that is placed after the 2:00 pm EDT shipping cutoff, or an order that requires additional days in processing (listed on the product pages) will not arrive to the shipper until Monday. This means an order that is placed for Next Day Air on Friday after 2:00 pm EST and a Next Day Air service is requested is considered to be purchased on the next business day. This means it would not be shipped until Monday and would not arrive to you until Tuesday. We cannot refund you for orders that are placed after the cutoff times and are considered next business day or for orders where processing times were overlooked because they are clearly stated on our site.

*Free Shipping - Economy Ground Shipping Only

The discount for free shipping will automatically apply to your cart containing $99 or more worth of qualifying eligible merchandise if the shipping destination is within the 48 continental United States (Hawaii and Alaska excluded). Qualifying eligible products will be automatically discounted in your cart. Any ineligible products will be charged shipping according to weight and destination.

The shipping discount will automatically appear in your cart (excluding sales tax and shipping fees after all other discounts are applied) totaling $99 or more in qualifying eligible products.

The Free shipping offer is valid only for orders placed over $99 that are shipped within the continental United States. We reserve the right to ship via the cheapest method of delivery for these orders which may include multiple packages and shipment methods.

Free Shipping offer is only valid for shipping addresses within the 48 continental United States. Hawaii and Alaska are excluded and considered international shipments.

Maximum $75 value (U.S. dollars) based on standard shipping rates.

Additional exclusions may apply and will be noted on the product detail page.

Offer valid only for orders shipped within the contiguous 48 U.S. states.

We reserve the right to ship via the cheapest shipping carrier and method depending upon the cost to us.

Shipping methods may be USPS First Class, Ground Shipping, or Priority whatever will be the cheapest cost for us to ship your order.

The delivery times will vary for the free shipping methods but will generally fall within 3-7 business days after your order has shipped.

This can vary greatly and there is no guaranteed time of delivery for the free shipping option.

All items that are shipped under our free shipping promotion will include tracking.

May not be valid with any other discounts or offers. Terms and conditions of this offer are subject to change at the sole discretion of Lifeline Pet Supplies.

*Please Note: If an item is shipped under "Free Shipping" and is returned the buyer will be charged the original and return shipping cost and that will be deducted from any potential refund.

Shipping Methods We Use

USPS - First Class, Priority Mail, Priority Express Mail, First Class International, Priority International, Priority Express International

UPS - Next Day Air (No Weekend Delivery)

FedEx - Home Delivery, Ground, 2nd Day, Standard Overnight, Priority Overnight

UPS GROUND SHIPPING TRANSIT TIMES - Items shipped directly from the supplier/manufacturer may require additional processing/shipping times. Estimated ship times are noted on the product page and shopping cart.

FEDEX GROUND/HOME DELIVERY SHIPPING TRANSIT TIMES - Items shipped directly from the supplier/manufacturer may require additional processing/shipping times. Estimated ship times are noted on the product page and shopping cart.

FedEx, UPS, & USPS Holiday Schedules for 2019

FedEx -  Click Here for 2020 FedEx Schedule

UPS - Click Here for 2020 UPS Schedule

USPS - Click Here For 2020 USPS Schedule

International Customs Fees/Duties

Import charges or duties are not included in the prices listed on our website.

This may vary from country to country depending upon the products you order.

Please check with your countries customs department before ordering so you are aware of any additional charges or fees that may be due once your items arrive.

We will not be held responsible for duties or import charges. Please make sure you are aware of this prior to order.

If an international order is refused you will be subjected to the refused orders charge of 20% and no shipping fees will be refunded.

Shipping Time Frames and Expedited Delivery

We have expedited USPS & UPS shipping options available for domestic orders.

We offer USPS First Class (2-5+ days), Retail Ground, Priority Mail, Priority Express (Guaranteed), First Class International, Priority International, and Priority Express International

We offer UPS SurePost, Ground (Ground Transit Time Chart Above), UPS Standard (Canada & Mexico), 3 Day Select, 2nd Day Air, Next Day Air, plus additional World Shipping Services

Please Note: The only guaranteed delivery time service with the USPS we offer is Priority Express. All other forms of delivery are estimated shipping times including Priority Mail.

In addition, the day of shipment is not considered the first transit day

The following day is considered the first transit day as USPS packages go out at the end of the business day which is generally around 4-5 pm EST (Eastern Standard Time).

The only guaranteed money back USPS service currently offered is Express 1-2 day delivery. The delivery time varies by destination.

You will receive tracking information once your order ships to the email you provided at the time of purchase

Please make sure to add the following email to your contacts: customerservice@lifelinepetsupplies.com

You may also track your order by selecting the Arrive app to delivery tracking information to you. You can download the Arrive app on your mobile device app download platform.

Receipt and Inspection

Upon receipt of product, inspect all items for damage before signing the receipt or notify us immediately if any damage is detected, note on the shippes bill of lading and DO NOT accept the shipment if the product is damaged. If the product is left and there is no receipt of damage contact us immediately. We will ask you to provide pictures of the damaged product and shipping box for verification and we will then submit a damage claim to the shipping services for a refund. We handle all damage and loss claims for our customers. We will always work with you to provide a solution that is acceptable and in a timely manner.

Shipping charges are determined based on the total dollars of the order, shipping weight, the destination of each order, and the service selected.

FOB (larger) items and Drop Ship items (ie. whelping pens, expansion rooms, incubators, oxygen concentrators) require more shipping charges because they are classified as an “oversized” item. FOB items are Ground shipping only and do not qualify for free ground shipping.

In order to control shipping costs for our customers on orders with "Free Shipping", LifelinePetSupplies.com will choose the best shipping carrier and method for each of those orders unless otherwise specified by the customer. If you require a specific time frame of delivery please choose the appropriate method at the time of checkout.

C.O.D. Orders

We DO NOT accept C.O.D. orders at this time.

Backorder and Out of Stock Policy

LifelinePetSupplies.com works very hard to ensure all products are readily available and in stock when you order. If your order includes a back ordered or out of stock item, we will do the following:

Have the product listed as back ordered on the website. Notify you at the checkout of the backordered item. We try to list a date back ordered items will arrive at our facility.

You have the option to leave the back ordered item in your cart or remove it at the time of checkout. Please allow adequate delivery time for back ordered items

Any back ordered items will be shipped separately from the items in stock unless otherwise noted.

If an out of stock error or discrepancy on an item occurs and we are out of stock, we will contact you prior to shipping to allow you to cancel the order or wait for the item to be shipped when it becomes available again.

Orders outside the contiguous 48 U.S.

International orders and all orders outside the 48 lower United States will incur additional shipping charges. If our system is not generating a shipping quote for your destination and you would like a shipping quote, please email your location (along with a postal code) and the items you wish to purchase to CustomerService@LifelinePetSupplies.com You will receive a quote within the next business day from our customer service team.

You the customer are responsible for any customs, duties, or taxes that may occur.

Returns, Replacements, & Refunds for Sale Items after purchase

All returns are required to have a Return Authorization Number issued within 30 days of the date of purchase unless otherwise stated on the items page. Once the Return Authorization Number is acquired, you have 30 days to return the item(s). All returned items must be unused and in new re-sellable condition, in their original packaging, including all hardware and instructional components. Buyers are responsible for paying return shipping and we cannot refund the original shipping fees as those are never refunded back to us. Please note some Items may be subject to an exception or restocking fee (See Exceptions and Restocking Fees Below). Any returned item deemed not to fall within the preceding criteria will be returned with no credit issued at the customer's expense. Once your return has been inspected please allow up to 15 days for a credit to be applied to the credit card used for purchase. Again please note that the Initial cost of shipping and return shipping is not eligible for a refund and all return shipping costs are paid by you the buyer. We can not and will not accept returns beyond 30 days from your order date! All exchanges or returns must be received before we will issue another replacement. This is for product verification and fraud security.*Please Note: If an item is shipped with "Free Shipping" and is returned the buyer will be charged the original cost to ship the item(s) and that will be deducted from any refund.

Exceptions to the Return Policy above:

  • Used products - We cannot and will not accept returns on used items unless there is a manufacturer defect (this does not include a misunderstanding of how the product works or failure to read instructions).
  • Lifeline Incubators - Must be returned in original unused condition and free of hair/debris or it will not qualify for a credit (***see additional information below).
  • Rcom Pet Curadle, Pet Brooder, and Rcom Products - Manufacturer return policy stated in item listing description. All Rcom Pet Brooder Icu and Pet Curadle units are under the manufacturer return/repair policy and must be returned directly to the manufacturer. Rcom handles all the returns/exchanges and advanced troubleshooting for their products. No Exceptions!
  • Feeding Stations - Must be returned in original unused condition and free of hair/debris or it will not qualify for a credit (***see additional information below).
  • Heating Pads - Must be returned in original unopened packaging and free of hair/debris or it will not qualify for a credit (***see additional information below).

***Additional Information: Any products including incubators that have had animals placed inside Do Not fall under our return policy and any defective items will be repaired/replaced at our discretion. Incubators do not require you to place animals inside to know if they are working properly. You can easily plug in the unit and see how the unit works and functions without placing animals inside. This policy is in place to eliminate buyers from using the unit and then return the unit to us after the fact.

Any items that have been opened and used &/or animals placed on or inside are not eligible for return unless they are deemed defective in which a repair or replacement item will be issued. Any items that have been used are not eligible for a refund and we will not be able to accept those returned items due to the risk of cross-contamination and infectious diseases. Any used items that are returned to us will be deducted from your potential refund. Our returns department will inspect the unit upon arrival and verify if the unit is eligible for return and whether the unit is indeed defective. If only certain items in the unit have been used it will not be eligible for a full return but may be eligible for a partial refund of the “items that are not used.” 

PLEASE NOTE: WARRANTIES ARE NOT TRANSFERRABLE AND ARE CALCULATED FROM THE DATE THE ORDER WAS PLACED. WARRANTY REPAIR WILL ONLY BE COVERED AND HONORED TO THE ORIGINAL PURCHASER.

Items Shipped under "Free Shipping" - If an item is shipped under "Free Shipping" and is returned the buyer will be charged the original cost to ship the item(s) and that will be deducted from any potential refund.

 Refused Orders 

  • Should you decide that you wish to refuse receipt of an item when delivered by UPS, USPS or any other common carrier and the item was legitimately ordered from us
  • Credit will be issued for the item, minus initial shipping, return shipping and a restocking fee if applicable

 Restocking Fee Breakdown

  • 30% Restocking Fee: All Rcom Pet Brooder Icu Units are subject to a strict 30% mandatory manufacturer restocking fee. All returns will be handled directly by the manufacturer and no Rcom products can be returned to us as they ship directly from the manufacturer.
  • 10% Restocking Fee: All items not listed above are subject to a 10% restocking fee including any of the Lifeline Pet Supplies branded products.

Please Note that Restocking Fees for any products returned are not eligible to be waived. Returned items require labor and time to inspect, re-inventory, and restock. Thank you for understanding.

Exchanges

  • If an item is exchanged for a similar item of different size or color of equal or greater value the restocking fee will be waived.
  • Buyer is still responsible for return shipping charges, original shipping charges, and any applicable shipping charges for the new item(s).

Returns or Exchange For Sale/Discounted items after purchase

  • We do not offer credits or refunds for items that were purchased at regular price or any difference of a sale price from the price that was paid at the time of purchase.
  • Any of those items will fall under our normal return policy and will be subject to buyer paying return shipping costs, the original shipping costs even if a free shipping option was used, and a restocking fee appropriate to the item(s) being returned. 

Requesting A Return Authorization Number (RMA)

  • Read and agree to the Returns Policy and Procedure above.
  • Email: CustomerService@LifeLinePetSupplies.com - We will need your order number and the sku number of the product(s) you wish to return.

 Pricing Errors and Omissions

At LifelinePetSupplies.com we make every effort to ensure the accuracy of the information on our website. If an error is discovered it is immediately corrected. Please be advised that LifelinePetSupplies.com reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions, including after an order has been submitted, after it has been confirmed, or after your credit card has been charged. If we discover a pricing error after your credit card has been charged and your order is canceled as a result of the error, your credit card will be refunded back the full amount of your order. You will be notified via email if your order has been canceled and be given the opportunity to place the order at the correct price. Please note that individual bank policies vary when the amount is credited back to your account. Prices and availability are subject to change without prior notice. LifelinePetSupplies.com is not responsible for any third party website pricing errors, product description errors, inaccuracies, or omissions.

Viewing Orders

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Privacy Policy

This is the website of LifelinePetSupplies.com We can be reached via e-mail at CustomerService@LifeLinePetSupplies.com We collect payment information (e.g., credit card number and billing address) but no information on consumers who browse our website. The information we collect is disclosed when legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our Website and applicable laws or to protect against misuse or unauthorized use of our Website and order fulfillment. With respect to cookies: We use cookies to store visitors preferences, record session information, such as items that consumers add to their shopping cart, record user-specific information on what pages users access or visit, alert visitors to new areas that we think might be of interest to them when they return to our site. If you do not want to receive e-mails from us in the future, please let us know by sending us an e-mail at the above address. If you supply us with your postal address on-line you may receive periodic mailings from us with information on new products, special pricing, and services or upcoming events. If you do not wish to receive such mailings, let us know by sending us an e-mail at the above address. Please provide us with your exact name and address. Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line. With respect to security: We have appropriate security measures in place in our physical facilities to protect against the loss, misuse, or alteration of information that we have collected from you at our site. If you feel that this site is not following its stated information policy, you may contact us at the above email address.

Terms of Service


This website is operated by Lifeline Pet Supplies. Throughout the site, the terms “we”, “us” and “our” refer to Lifeline Pet Supplies. Lifeline Pet Supplies offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. 

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. 

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. 

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. 

Our store is hosted on Shopify Inc. They provide us with an online e-commerce platform that allows us to sell our products and services to you. 

SECTION 1 - ONLINE STORE TERMS 
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. 
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). 
You must not transmit any worms or viruses or any code of a destructive nature. 
A breach or violation of any of the Terms will result in an immediate termination of your Services. 

SECTION 2 - GENERAL CONDITIONS 
We reserve the right to refuse service to anyone for any reason at any time. 
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. 
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. 
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms. 

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION 
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. 
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site. 

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES 
Prices for our products are subject to change without notice. 
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. 
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service. 

SECTION 5 - PRODUCTS OR SERVICES (if applicable) 
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. 
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate. 
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. 
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected. 

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION 
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. 

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. In addition, you are stating that you agree to the terms and conditions included in our Shipping Policy and Refund Policy.

For more details regarding shipping, delivery, and returns please review the following links, Shipping PolicyRefund Policy

SECTION 7 - OPTIONAL TOOLS 
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. 
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. 
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). 
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service. 

SECTION 8 - THIRD-PARTY LINKS 
Certain content, products and services available via our Service may include materials from third-parties. 
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. 
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party. 

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS 
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. 
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. 
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party. 

SECTION 10 - PERSONAL INFORMATION 
Your submission of personal information through the store is governed by our Privacy Policy. Click Here to view our Privacy Policy. 

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS 
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). 
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated. 

SECTION 12 - PROHIBITED USES 
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses. 

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY 
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. 
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. 
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. 
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. 
In no case shall Lifeline Pet Supplies, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law. 

SECTION 14 - INDEMNIFICATION 
You agree to indemnify, defend and hold harmless Lifeline Pet Supplies and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party. 

SECTION 15 - SEVERABILITY 
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions. 

SECTION 16 - TERMINATION 
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. 
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. 
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof). 

SECTION 17 - ENTIRE AGREEMENT 
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. 
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). 
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party. 

SECTION 18 - GOVERNING LAW 
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of United States. 

SECTION 19 - CHANGES TO TERMS OF SERVICE 
You can review the most current version of the Terms of Service at any time at this page. 
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes. 

SECTION 20 - CONTACT INFORMATION 
Questions about the Terms of Service should be sent to us at customerservice@lifelinepetsupplies

 

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Great company
First time tube feeding-Success!
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